After-sale Service Warranty within and after Guarantee Period

  1. Basic requirements of our after-sale service

    1)If any quality problems such as design,hardware,software,function or procedure occur within the guarantee period,LOOBJET shall take full responsibility to support.

    2)If any quality occurs within the guarantee period,LOOBJET shall provide on-site service after receive the buyers notice in 48hrs and charge for a favorable price,workers fees is for free.

    3)If any quality problems occurs out of the guarantee period,we will send maintenance technician to provide visiting service after received the buyers notice mail in 48hrs and charge for a favorable price including workers fees.

    4)LOOBJET will provide a lifetime favorable price to the buyer with the materials and spare parts used in system operation,equipment maintenance.

    The above mentioned are only basic after-sale service requirements,we will make more promises related to quality assurance and operation guarantee mechanism.


  2. After-sale service commitment

    1)Quality and service commitment

    1.1 After-sale service department:

         LOOBJET will set up a after-sale service department and software support center specified regarding different clients different requirements or problems solving.

    1.2 LOOBJET make sure all parts are the high quality.Stable after tested.

    Need more information regarding the after-sale support,please do not hesitate to contact us!